Privacy Commitment
We are dedicated to protecting your privacy at our offline poker restaurant and card lounge. This policy explains how we collect, use, and safeguard your personal information when you visit our Australian venue, step into the card room, join a poker night around our poker tables, participate in Texas Hold'em tournaments or offline tournaments, or use our website to explore our Top 10 Offline Poker Experiences and Best 10 poker table moments.
Information We Collect
We may collect personal information that you choose to provide when interacting with our restaurant, card lounge, and tournament night schedule. This generally includes:
- Contact details such as your name, email address and preferred contact method when you enquire about poker nights, Texas Hold'em table formats, or dining reservations.
- Reservation information for restaurant seating, card room tables, beginner-friendly poker sessions, or high roller table bookings, including preferred dates, time slots and group size.
- Event and tournament preferences, such as interest in Texas Hold'em tournaments, offline tournament formats from our Best 10 Offline Tournament Formats editorial, or specific poker table configurations you prefer.
- Feedback you provide about your experience in our card room, poker lounge, dealers, blinds structure, poker hands guidance or restaurant service, whether offered in person, via phone or through our website.
No online gaming data or gambling-related details are collected. All references to poker, chips, playing cards and table action on our site strictly relate to the offline, in-person environment of our Australian poker lounge and restaurant.
Use of Information
Your information allows us to create a seamless, offline experience that blends premium dining with authentic card room culture. In particular, we may use your information to:
- Manage bookings for restaurant seating and poker tables, including coordinating groups who wish to dine and then move into the card lounge for social poker nights.
- Organise tournament nights and Texas Hold'em tournaments, including seating lists, buy-in guidelines, blind structures and communication about Top 10 Things to Expect in Our Card Room.
- Tailor communications about offline poker events, high roller evenings, Best 10 Texas Hold'em Table Traditions, Top 10 Classic Card Games and other editorial-style highlights at our venue.
- Respond to questions about the card room, table action, dealers and etiquette, or about Australian bistro dishes, cocktails, wine and late-night dining.
- Improve our restaurant services and poker lounge operations by reviewing feedback on poker nights, tournament formats, table layouts, acoustics and the overall card lounge atmosphere.
All use of information is focused on providing and enhancing a physical, offline destination for poker, card games and dining, in line with Australian privacy expectations.
Data Security Measures
We maintain strict security protocols to protect your information, whether you are reserving a restaurant table, booking seats at a poker table, joining a high roller Texas Hold'em tournament, or providing feedback during a card room session. Our approach includes:
- Restricting access to personal information to team members who require it to manage dining, card lounge and tournament operations.
- Using reasonable safeguards to protect contact and reservation details from accidental loss, misuse, unauthorised access, alteration or disclosure.
- Reviewing our operational processes so that offline tournament registration lists, seating charts and dealer allocations are handled in a controlled and appropriate manner.
- Training team members to treat information about guests, their preferred poker formats, table habits and dining preferences with discretion and respect.
While no system can be guaranteed as completely secure, we aim to maintain a level of protection that matches the premium offline poker and Australian bistro experience that our venue represents.
Disclosure and Third Parties
We do not sell or trade your personal data. We do not share your personal data with external parties except as reasonably required to deliver core services or where required by Australian law. This may include:
- Trusted service providers who help manage reservations, communications or basic website operations, strictly for purposes that support our offline poker restaurant and card lounge.
- Partners involved in event logistics, such as those assisting with special poker nights or themed card room evenings, where limited information is needed to coordinate seating or guest flow.
- Compliance with legal obligations, regulatory requirements or lawful requests under Australian law, for example where safety or venue operations require us to cooperate with authorities.
Any third parties who assist us are expected to protect your information and to use it only in accordance with our instructions and applicable privacy laws.
Cookies & Site Analytics
Our website may use essential cookies and basic site analytics to support navigation, understand how visitors browse content such as our Top 10 Offline Poker Experiences or Best 10 Card Lounge Tips, and improve overall user experience. In particular:
- Essential cookies may help the site remember simple preferences, such as your acknowledgement of our Cookie Policy, so that you can focus on exploring poker tables, card room details and menu highlights.
- Analytics tools may provide general, aggregated insights into which pages guests visit most often, such as offline tournament overviews, lounge etiquette guides or dining information.
These cookies and analytics are never used for targeted advertising or to track individual poker hands, chips, strategy, or card lounge activities at the table. They are designed only to help us understand how visitors interact with the site so we can refine our offline-focused content and navigation. For more information about cookies, you can also review our dedicated Cookie Policy.
Your Rights & Choices
You may request access to, or correction of, your personal information that we hold in connection with our restaurant, poker lounge and card room operations. Subject to Australian privacy law, you can:
- Ask what contact and reservation details we hold about you in relation to poker tables, tournament nights, dining bookings or card room seating lists.
- Request corrections to keep your information accurate and current, such as updating your preferred contact details for Texas Hold'em tournament updates or event invitations.
- Opt out of receiving promotional communications about our offline poker nights, Top 10 Classic Card Games sessions, Best 10 Texas Hold'em Table Traditions features, or other card room events at any time.
If you choose to opt out of promotional messages, we may still contact you with essential information about confirmed reservations, tournament registrations, table allocations or operational updates that relate directly to your visit.
Contact & Policy Updates
If you have questions, concerns or requests regarding this Privacy Policy, or how your information is handled in connection with your poker lounge experience, please contact our team via the details on our Contact Us page. You can reference any of our editorial features, such as Top 10 Card Lounge Tips or Best 10 Offline Tournament Formats, when describing the context of your enquiry.
This Privacy Policy may be updated from time to time to reflect changes in privacy law, our card room operations, offline poker formats, or the way we coordinate reservations and events. Updated versions will be posted on this page with an adjusted effective date, so you can continue to enjoy our offline poker restaurant and card lounge with clarity around how your information is treated.